11 Nov 2021

PLEASE CAREFULLY READ THIS Policy!

Africash is a mobile app that cares about the privacy of its esteemed customers. In this document, we describe how your personal is collected, used shared or protected on our app

Note: Please carefully read this Privacy Policy.If you are not in agreement with any of the terms of this privacy policy, please do not access our application.

AFRICASH reserves the right to make changes to this Privacy Policy at any time and for any reason. We will notify you about any changes made on the system. There may be periodical updates of this Privacy Policy which is requires your consent for continued use of the Application.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you. Africash bears no responsibility for any of such data collected by a third party.

COLLECTION OF YOUR INFORMATION

Information is collected in a variety of ways, and it may include:

Personal Data:Personal information (like your name and email address) that provide to us when using our Application, such as sharing usernames, receiving payments, making payments. If you choose to share data about yourself via your profile, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who is your friend or on your contact list on the Application.

Derived Data:This is information collected automatically by our database when you access our App, eg. phone contact list to determine friends that already use the Application, but we do not store Contact Information on our servers.

Derived Data:This is information collected automatically by our database when you access our App, eg. phone contact list to determine friends that already use the Application, but we do not store Contact Information on our servers.

Financial Data:Any data related to your payment method (e.g. valid credit/debit card number, card brand, OTP code, expiration date) that we may collect when you fund your Africash wallet on our app. We do store Bank Account Numbers, However, due to security reasons, we do not store card details. users can access their financial history information which is stored by our app.

Mobile Device Data:Mobile devices have characteristic information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, etc. these are usually optional, but may be required on rare occasions.

Mobile Device Access:We may occasionally request access or permission to certain features from your mobile device, including your mobile device’s [camera, contacts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Push Notifications:Push notifications regarding your account or the Application may be sent occasionally. opt-out option is provided if you don’t want to receive these types of messages, you may also turn off in your device’s settings

USE OF YOUR INFORMATION

We need accurate information about you, so as to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Assist law enforcement and respond to court action
  • Compile statistical and analytic data for use in app or with third parties
  • Create and manage your account
  • Create applicable and targeted adverts, coupons, newsletters, pop-ups and other information regarding promotion for you
  • Send you Emails about your account
  • Enable end user-to-user communications.
  • Complete and manage payments, and other transactions related to the Application.
  • To create a personal profile Information about you, which makes future visits to the Application more personalized
  • Increase the efficiency of operations and effectiveness of results in the Application.
  • Monitor and analyze usage and latest trends, to improve your user experience on the Application
  • Notify you of system updates to the App
  • To prevent frauds, theft, and protect against any other criminal transaction activity
  • Process payments and refunds
  • Request feedback and contact you about your use of the App
  • Resolve disputes and troubleshoot problems
  • Enables quick response to product and customer service requests
  • Send you a newsletter
  • Solicit votes & support for the App
  • If you elect to share your Geolocation Information, we will use this information to enhance the security of the Services and we may use this information to provide you with directions, offers, adverts, search results, or other location-specific content.

INFORMATION DISCLOSURE

Information collected from you can be shared in certain situations, and can be disclosed as follows:

Application of Privacy Policy:This privacy policy applies to all user information collected via our Services. This applies to both former & current users of the app. We will continue to share your information as described in this policy even after you leave our system.

Information From Underage/children:The Services are not accessible to children under the age of 18 & below. Personal information from a child under the age of 18 is prohibited, we will promptly delete it, unless we are legally obligated to retain such data.

Use of Cookies on Our App:Cookies are used to recognize you as a customer; they customize Services, advert content; measure the effectiveness of promotions; perform a wide range of analytics; mitigate risk, guard against potential fraud; and to promote trust and safety issues across our rendered services.

Certain Services may require the use of Cookies, so if you choose to disable or decline Cookies, your use of certain Services may be limited.

Protection & Storage of Personal Information : Personal information is saved using third party servers as back up recovery. This information is protected by physical, electronic and procedural safeguards in compliance with applicable International and state regulations. We also use computer safety tool kits such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for assigned employees who require it to carry out their job responsibilities.

We strive to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your Africash password with anyone.

If Africash learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services, you agree that Africash may communicate with you electronically. Africash may post a notice on the website or mobile application if a security breach occurs. An email is sent to the email address you have provided to us, where you receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach), please email us at privacy@Africash.com

HOW WE SHARE PERSONAL INFORMATION WITHIN THE AFRICASH NETWORK

To process payments on Africash, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received and other verification metrics like social graph activity may be provided to users or companies when you transact with, on, or through Africash.

We work with vendors to enable them to accept payments from you using Africash. In doing so, a vendor may share information about you with us, such as your mobile phone number or Africash username, when you attempt to pay that vendor. We use this information to confirm to that vendor that you are a Africash customer and that the vendor should enable Africash as a form of payment for your purchase.

Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through Africash, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.

HOW WE SHARE PERSONAL INFORMATION WITHIN THE AFRICASH NETWORK

Africash does not share your personal information with third parties for their promotional or marketing purposes.

Some personal information is public information and may be seen by anyone on the internet, whether or not they have a Africash account. Public information may also be seen, accessed, reshared or downloaded through Africash's APIs or third-party services that integrate with our products.

  • Public information for personal profiles includes your Africash username, profile photo, first and last name, month and year of Africash account creation, and public transactions in which you've been involved.
  • Public information for business profiles includes Africash username, profile and background photos, business name, business description, and QR code. Public information for business profiles may be indexed by and searchable on search engines.

In addition to any public information, your Africash friends list may be seen by any logged-in Africash user; you may adjust or turn off this setting in the privacy section in your account settings.

We may share your personal information with:

  • Our parent company, Brighly, Nig. ltd, affiliates and subsidiaries, but only within limits allowed by this document.
  • Companies that Brighly, Nig. ltd, get merged with / acquired by, or should in case of any bankruptcy. Should any such, or a combination of all occur, the new entity formed must abide with this privacy policy with respect to your personal information. In event of your personal information being used contrary to this policy, you will receive prior notice and the opportunity to communicate preferences you may have, if applicable.
  • Law enforcement, government officials, or other third parties if Brighly Nig.ltd is compelled to do so by a subpoena, court order or similar legal procedure, when it is necessary to do so and to comply with standard laws, or in a case where the disclosure of personal information is very necessary to prevent physical harm or financial loss, to report suspected illegal activities, or to investigate violations of the Africash User Agreement.
  • Third party service providers who assist us in providing services to you or who provide fraud detection or similar services on our or any vendor’s behalf.
  • The other Africash user participating in the transaction and, depending on the privacy setting of each Africash account transaction, your Africash friends and the Africash friends of the other user participating in the transaction, or the public, through the Africash feed on our website and mobile application and elsewhere on the internet.
  • Contracted third party service providers under contract who help with parts of our business operations such as fraud prevention, payment processing, or technology services). Our contracts require that these service providers only use your information in connection with the services performed for us and not for their own use.
  • Other third parties with your consent or at your direction to do so, including if you authorize an account connection with a third-party account or platform.

Protect Rights & Laws:If there is a need to release of information about you in response to legal process, to investigation or violations of our policies, we would do so. This is to protect the rights, property, and safety of others, in compliance with applicable laws, rules, and regulations.

Third-Party Service Providers:Information may be shared with third parties that perform services for us or on our behalf, this may include processing payment, analyzing data, email delivery, hosting services, customer service, and marketing.

Marketing Communications:With your consent, or with an option for you to decline consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users:You can communicate with other users of the Application, these users will see your name, profile photo, and descriptions of your activity, including when making payments to them, or requesting payment. You can opt to make your activity public or private.

Partners:We can share your information with partners & investors for business purposes as permitted by law.

Re-organization:If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business, your information would be an asset transferred by a third party. You acknowledge that such transfers may occur and that the transferee may commitments made in this Privacy Policy may not be binding in the new agreement.

Third-Party Websites :The App may contain links to other websites and item of interest, this includes advertisements and services, that are not connected with us. Once you click on these links, you exit our Application, any information you provide to these third parties is at your own risk and not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.

Information Security:We use a combination of administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

MANAGING YOUR INFORMATION ON THE APP

Account Information Update:You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may still be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements. You can review and update your personal information in your account settings at any time by logging in to your account.

CHANGES TO OUR PRIVACY POLICY

Africash is always improving. As the Services evolve we may occasionally update this privacy policy. If we modify this privacy policy, we will post the revised privacy policy to the website, and we will also revise the "last updated date" stated above. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our mobile application or website or by sending you an e-mail. It is your responsibility to periodically review this privacy policy; users are bound by any changes to the privacy policy by using the Services after such changes have been first posted.

Communications & Correspondence:If you choose not to receive emails, or other communications from us, you may opt-out by:

  • Unsubscribing from email newsletter with the unsubscribe button.
  • Contact us by using the contact information provided below.

CONTACT US

If you have questions or need feedback in regards to this privacy policy, please email us at privacy@africash.comprivacy@africash.com

Consumer Privacy Notice

Africash is a service provided by Brighly Softwre,Nig. Itd. (“Africash”)